Utilization Review

Advancements in medical technology and the discovery of new health care treatments have made the question of medical necessity more complex than ever. To ensure that every case receives comprehensive utilization review, MedBen performs this service through American Health Holding, Inc. (AHH), a firm specializing in medical management services.

AHH’s Utilization Management Program uses nationally recognized criteria, plus Registered Nurse Reviewer assessments of psychological, social and medical factors, to determine the appropriateness of inpatient and outpatient admissions. In certain situations, the reviewer may interact with the attending physician to agree on treatment plans and appropriate lengths of hospital stay. Patients are monitored throughout their hospital stay to assure that quality and appropriateness of care is maintained.

All utilization management staff members are RNs with a minimum of six years clinical experience and managed care backgrounds. A panel of board-certified physicians oversees the program. Should additional consultation be necessary, an external panel of 250 medical specialists can be accessed from the following medical fields:

  • Cardiology
  • Chiropractic Medicine
  • Family Practice
  • General Surgery
  • Infertility
  • Internal Medicine
  • Neonatology
  • Neurology
  • Occupational Medicine
  • Oncology
  • Orthopedic Surgery
  • Osteopathy
  • Pediatrics
  • Physiotherapy
  • Psychiatry
This attention to detail results in reduced health costs and assurance that the best alternative treatments have been assessed.

For more information about utilization review, please e-mail our marketing department at marketing@medben.com.